Leadership and Problem-Solving: Demonstrated exceptional leadership and problem-solving skills, essential for effectively supporting and resolving student concerns.

Collaboration: Worked closely with staff and administrators, ensuring smooth coordination between students and departments.

Onboarding Supervision: Supervised the onboarding process, ensuring all contractual documents were collected and stored securely and accurately.

Recruitment Management: Strategically directed recruitment efforts to attract and engage participants for various educational programs, significantly boosting enrollment and expanding program reach.

Staff Training and Development: Hired and trained new staff, enhancing team capability to support students effectively.

Team Building: Coordinated both internal and external team-building activities, fostering a positive and collaborative environment.

Policy Implementation: Developed and implemented labor policies, ensuring a supportive and structured environment for students and staff.

Conference Organization: Organized and attended major conferences, showcasing educational solutions and enhancing student experiences.

Content Creation: Created high-quality educational materials, ensuring they met the needs of students and educators.

Marketing Coordination: Collaborated with marketing and design teams to produce resources that promoted products and services effectively.

Community Management: Managed a community of 1000 to 8000 members, fostering engagement and interactions to support student needs.

Event Coordination: Conducted webinars and organized workshops, enhancing educational experiences for a wide audience.

Course Consulting: Consulted on TESOL courses, providing expert advice and support to students.

Operational Supervision: Supported the CEO and Director in supervising and managing daily operations.

Training Management: Managed and supported courses, ensuring they met educational standards and student needs.

Community Building: Organized teaching method workshops and connected over 10,000 TESOL students with senior trainers.